Frequently Asked Questions

What exactly are these products? Wallet cards, necklaces and tags designed with calligraphy and symbolic motifs. Wallet cards are slim aluminium in…

What exactly are these products? Wallet cards, necklaces and tags designed with calligraphy and symbolic motifs. Wallet cards are slim aluminium in credit-card size. Other materials and dimensions are listed on each product page. Are the two sides separate products? No. Front and reverse are the complementary sides of one card. Can I choose my own intention? For seals with intention options, use the standard intention, select a prepared type or write your own intention and wish. Your choice is included with the order. What information is needed for personalization? Your full name, mother's name, date and place of birth, and birth time are requested. Include a second name if applicable. An approximate time such as “early morning” is accepted. Details are attached to the order for preparation. Can I carry more than one design? Yes, choose according to your own meanings and preferences. Protect the cards to reduce friction between their surfaces. How should I care for the product? Clean gently with a soft, dry cloth. Avoid harsh friction, abrasive cleaners and direct chemical contact. Check material-specific details on the product page. How do payment and tracking work? Place an order using bank transfer. Bank details and the order reference appear next. Preparation begins after payment confirmation. Track progress through your order link. Is this an amulet? The answer depends on the design's contents. Read its name and description, and ask us about any inscriptions before ordering. Can I carry it in a back pocket? Choose how to carry it according to its form and material. Check the product's use and care information; ask us about details that are not listed. Who wrote and checked the inscriptions? Source and reviewer details appear in the inscriptions section once approved. If that section is not available yet, ask us before ordering. How does delivery to Türkiye and Germany work? Choose the destination country when ordering. Available shipping and its charge appear in the order summary. Please send us customs-related questions before placing an order. How do returns work for a personalized design? Read Delivery and Returns before ordering. If you have a question about your personalization choice, contact us with the design's name. How long does preparation take? Preparation time is specified for the design and personalization chosen. If no time is listed on its page, contact us before ordering so we can clarify the estimate.